You can add Parents and Authorized Pickups to your child's account. Each carer will be issued their own unique four digit pin giving them access to drop off or pick up your child from the school/center.

Anyone you add as a Parent will be sent an invite code to download and sign into the child's account. This person will be able to see billing and attendance records

Anyone you add as an Authorized Pickup will be assigned a pin to drop off and pick up your child. This person will have no access to the child's account.

You can add carers in the app or on the website. If you do not see this option the school may have this setting disabled. If this is the case, you will need to call your school/center to add pickups to your child's account.

Adding Parents in the App:

  1. Click on Family Info (circled in red below)
  2. Use the "+Add Parent" button (red arrow below)
  3. Fill out name fields and add an email address or mobile number
  4. This parent will be sent an invite to sign into the app and look up their parent pin

Adding Authorized Pickups in the App:

  1. Click on Family Info (circled in red below)
  2. Use the "+Add Authorized Pickup" button (blue arrow below)
  3. This authorized pickup will not have access to their account so you will need to communicate their pin to them

Deleting Parents/Carers in the App:

  1. Go to Family Info (circled in red below)
  2. Click on the Parent/Carer you wish to delete (circled in blue below)
  3. Scroll down to find and use the option to "DELETE" the parent/carer
  4. This person's pin will immediately be deactivated and they will not be able to sign the student in or out

Adding Parents on the website:

  1. Go to "Family List" (circled in red below)
  2. Click on "Add Parent" (red arrow below)
  3. Fill out the name fields and add an email or mobile number to send the parent an invite to the app (you can choose to uncheck the option to send the welcome invite)
  4. This parent will now be able to sign into the app and look up their parent pin (if you did not send the invite you will need to communicate the pin to the parent)

Adding Authorized Pickups on the website:

  1. Go to "Family List" (circled in red below)
  2. Click on "Add Authorized Pickup" (red arrow below)
  3. This authorized pickup will not have access to their account so you will need to communicate their pin to them

Deleting Parents/Carers on the website:

  1. Go to "Family List" (circled in red below)
  2. Click on the ellipsis on the right side of the parents name (circled in blue below)
  3. Choose option to "Delete Parent/Carer"
  4. This person's pin will immediately be deactivated and they will not be able to sign the student in or out

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