Once families have been added to your enrollment pipeline, you'll be able to take a few specific actions with their records.

Important: The "Enrollments" feature is for new families only. If a current family fills out the enrollment form it will create a duplicate student. For this reason, enrollments are not a good fit for summer camps and enrichment programs.


Available Actions

View / Edit Family Record
Select "View & Print" or click on the child's name to view their record information. This will take you to the profile view where all of the lead details will be listed on the lefthand side and recent activity will appear on the right.

Click on the printer icon to print the record, or the pencil icon to edit the information. 

The recent activity feed will show all activities connected to this lead, including status changes, outgoing messages, payments received, and when the lead was archived or unarchived. Each activity will include the date, time, and the staff member who was logged in when that change was made.


Receive Payments & Mark Families as Paid

You can choose to receive a payment for a family and mark them as paid. It's possible to mark them paid without indicating the payment amount by using the "Mark as Paid."

Families who have paid will appear with a green check and the amount will be indicated in blue. 

You can click on the amount to view the payment and (if needed) issue a refund or edit the amount. 


Archive the Record

This action works well when you would like to clean up your enrollment pipeline or clear duplicate records. 

In order to see these records, click on the ellipsis button in the upper right.

From this screen, you'll be able to click an ellipsis at the end of the row in order to unarchive the file. You will need to unarchive the file if you want to view the family record / profile screen again.

Did this answer your question?