FAQ

Answers to commonly asked questions

31 articles in this collection
Written by Anna Mendoza and Jerod Haskins

How do I Subscribe?

Subscribe to Kinderlime's Comprehensive Sign In-Out System
Written by Anna Mendoza
Updated over a week ago

Change the Billing Cycle

Assign a Monthly or Weekly Billing Cycle to some or all families
Written by Anna Mendoza
Updated over a week ago

Printing Kinderlime subscription invoices

Kinderlime receipts for subscription payments
Written by Jerod Haskins
Updated over a week ago

Refund a Payment

Issuing a refund for a payment made by check, cash, credit card or bank account
Written by Anna Mendoza
Updated over a week ago

Resend registration codes and/or reset parent passwords

Help a parent who cannot sign in to the Parent app
Written by Anna Mendoza
Updated over a week ago

Batch Update to quickly change children's grade levels each year

Move students from grade to grade (or room to room)
Written by Anna Mendoza
Updated over a week ago

Graduate, Hold or Delete a student

Graduating, Holding or Deleting a child
Written by Anna Mendoza
Updated over a week ago

Report of Students/Day

Use the attendance report and an excel formula to analyze data
Written by Anna Mendoza
Updated over a week ago

Non-Guardian Carer Pins

Pins for Family, Friends or Others
Written by Anna Mendoza
Updated over a week ago

Send pins to parents

Email, download and print the list of parent pins
Written by Anna Mendoza
Updated over a week ago

Deactivate or rename a room

Deactivate a room/group/section
Written by Anna Mendoza
Updated over a week ago

Staff and Admin levels of access

Teacher access to website and apps
Written by Anna Mendoza
Updated over a week ago

Customize staff pins

Custom pins for Timeclock
Written by Anna Mendoza
Updated over a week ago

Parent pin customization

Can parent pins be changed?
Written by Anna Mendoza
Updated over a week ago

Download child information

Download and print student information
Written by Anna Mendoza
Updated over a week ago

Managing and viewing reviews

Share school reviews
Written by Anna Mendoza
Updated over a week ago

Change my email address

Add new email
Written by Anna Mendoza
Updated over a week ago

Cost of Kinderlime apps

Price of Sign In Sign Out app and Daily Sheet app
Written by Anna Mendoza
Updated over a week ago

Kinderlime references and reviews

Reviews from schools who use Kinderlime
Written by Anna Mendoza
Updated over a week ago

Add a missed sign in

Add sign ins from previous days
Written by Anna Mendoza
Updated over a week ago

Delete a teacher

Remove or disable a teacher account
Written by Anna Mendoza
Updated over a week ago

Show students by Last name

Display children's names as Lastname, Firstname
Written by Anna Mendoza
Updated over a week ago

How to Add or Link Siblings

Parents can use the same pin for siblings
Written by Anna Mendoza
Updated over a week ago

Turn off Sign In/Out notification emails to parents

Parents do not need the sign in/out notification emails
Written by Anna Mendoza
Updated over a week ago

After school batch check in

Quick group check in by staff
Written by Anna Mendoza
Updated over a week ago

Waiver template for licensing agents

Waiver form to use pins in place of signatures
Written by Anna Mendoza
Updated over a week ago

Setting up split families

Setting up accounts for divorced parents and/or step parent access
Written by Anna Mendoza
Updated over a week ago

Hold my camp and subscription

Camps: temporarily deactivate your subscription and don't pay when there are no camps/classes
Written by Anna Mendoza
Updated over a week ago

Cancel my subscription

How to contact Kinderlime
Written by Anna Mendoza
Updated over a week ago

View Incident Reports

Find completed Ouch Reports that have been sent to parents
Written by Anna Mendoza
Updated over a week ago

Kinderlime's Privacy Policy

Kinderlime does not sell or share personal information with third parties.
Written by Anna Mendoza
Updated over a week ago